Detailed guides for every part of Ricoberi - written so you never need to open a ticket.
Quick start: from signup to your first recovery queue
The complete first-session walkthrough - import, score, and work your first queue.
Importing contacts: CSV, Excel & JSON - the full guide
File requirements, the 500-row limit, encoding, merge logic and every mapping option explained.
How the Recovery Score works
The 0-100 score, the four statuses, and exactly which signals move the needle.
Done-for-you integration service
Fixed-price expert migration: we bring your entire book in, mapped, deduplicated and scored.
From signup to your first recovery queue in 10 minutes.
Bringing your book in: files, mapping, deduplication.
Drafts, follow-up queues and multi-step win-back campaigns.
Plans, security, team roles and access codes.